The Westin Pasadena Hotel, Pasadena - Reviews, Room Options & Prices 2025

Book and save

up to 10%

compared to Booking.com

Key details

About the Hotel

191 North Los Robles, Pasadena, California, United States of America, 91101

The Westin Pasadena, a 4-star hotel in Old Town, features the only rooftop pool overlooking the Historic City Hall and San Gabriel Mountains, alongside 16 adapted rooms with widened doors and visual alarms.

Workout-Ready Guest Rooms

All 350 rooms at the Westin provide pillow menus, laptop-friendly workspaces, and in-room workout options with stationary bikes or treadmills. Each unit includes premium bedding and 24-hour room service.

California Dining Experience

Ventanas Restaurant & Bar serves award-winning California cuisine with local wines in Spanish-style décor. The sun-lit patio offers courtyard views.

Fitness and Events

The 24/7 WestinWORKOUT Fitness Studio features Life Fitness equipment and panoramic city views. The heated outdoor pool and whirlpool tub complement the 5000-square-foot ballroom with outdoor terrace.

Central Downtown Location

The Westin Pasadena stands 0.5 miles from Memorial Park and provides a free shuttle to Old Town and the Convention Center. Los Angeles International Airport and Hollywood Burbank are 18.5 miles away.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic King Room Mobility accessible

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Classic King Room Mobility accessible

Max:

2 persons

33 m²

Bed options:

1 King Size Bed

Shower

Heating

room details

Check Prices

Classic Double Room

Max:

2 persons

33 m²

Bed options:

2 Double beds

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Center

Pasadena1400 ft

Airports

Hollywood Burbank (BUR) 17.1 mi

Los Angeles International (LAX) 25.5 mi

Train

Cal State LA Metrolink Station 6.3 mi

Glendale Amtrak 7.0 mi

Metro stations

Union Station 8.5 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 22 per day

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Fireplace
Electric vehicle charging station
Key card access
Key access

Sports & Fitness

Fitness center

Services

Free shuttle service
Room service
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Garden area
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

191 North Los Robles, Pasadena, California, United States of America, 91101

Map view

191 North Los Robles, Pasadena, California, United States of America, 91101

City landmarks

1 W Colorado Blvd Bounded by Pasadena

Old Pasadena

4000 ft

Convention Center

Pasadena Convention Center

2800 ft

Museums

Norton Simon Museum

1.2 mi

Parks

Pasadena Memorial Park

2900 ft

Pasadena Conference Center

2900 ft

Bridges

Colorado Street Bridge

1.3 mi

Church

St. Andrew Church

2400 ft

Lake Ave.

Lake Avenue

3100 ft

Mall

The Paseo

2100 ft

University

California Institute of Technology

1.2 mi

4 Westmoreland Pl

The Gamble House

1.3 mi

108-142 N Raymond Ave

Raymond Theatre

2300 ft

Museums

Armory Center for the Arts

2400 ft

309 E Green St

Pasadena Antique Mall

2500 ft

391 S Orange Grove Blvd

Wrigley Mansion

1.3 mi

Parks

Central Park

5300 ft

Museums

Pasadena Museum of History

1.2 mi

Church

Saint Andrew Roman Catholic Church

2900 ft

Square

Kendall Alley

3300 ft

676 E Green St

Metamorphosis Pilates and Cycle

2400 ft

Nearby

Museums

Pacific Asia Museum

1000 ft

100 N Garfield Ave

City of Pasadena City Hall

1300 ft

Museums

Pasadena Museum of California Art

800 ft

100 N Garfield Ave

Robinson Memorial

1300 ft

Museums

Southern California Children's Museum

800 ft

Downtown

Civic Center

1300 ft

Church

All Saints Episcopal Church

800 ft

Events

University Club of Pasadena

800 ft

Church

First Congregational Church of Pasadena

800 ft

490 Union St

The Foodie Space

1500 ft

Restaurants

Ventanas Restaurant & Bar

200 ft

191 N Los Robles Ave The Westin Pasadena

The Terrace Restaurant

1200 ft

1401 S Oak Knoll Ave

Bodega Wine Bar

1600 ft

300 E Colorado Blvd Ste 208

Euro Pane Bakery & Cafe

1600 ft

345 E Colorado Blvd

Urth Caffe

2200 ft

594 E Colorado Blvd

Great Maple

2100 ft

300 E Colorado Blvd Ste. 114

El Cholo Cafe

2500 ft

300 E Colorado Blvd Suite 214

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

5.6

Location

8.4

Service

6.0

Dining

5.6

Beth

United States of America, March 2025

6.4/10

I recently stayed for two nights at The Westin Pasadena. The hotel's location is fantastic, providing easy access to local attractions, but my overall experience was marred by several issues. While the breakfast was great and the staff, particularly in dining, were attentive, I encountered serious cleanliness problems in my room and complications with room service. Overall, I left feeling more frustrated than satisfied. 😕

Rooms

5.0

The room I checked into was small and not well-maintained, with a broken air conditioner and inadequate bathroom supplies. I noticed the cleanliness was not up to par, and there were issues with the shower faucet. The lighting was poor, which added to the disappointing atmosphere.

Service

5.0

While the dining staff was really good and responded well to my requests, the overall service from the front desk left much to be desired. They were often unhelpful when addressing my concerns about room cleanliness and maintenance issues.

Location

8.0

The location was one of the highlights of my stay, being close to shops, restaurants, and cultural attractions. It made exploring Pasadena quite easy and enjoyable.

Dining

6.0

Although the breakfast was tasty, I found the prices to be excessive for the quality of food served. Room service also brought incorrect orders, which was frustrating.

Facilities

5.0

The pool area was run down and not inviting, while other amenities like the gym lacked adequate air conditioning, making it uncomfortable to use.

William

United States of America, March 2025

6.4/10

I had a generally positive stay at The Westin Pasadena, largely thanks to the comfy bedding and really good staff service. The views from the pool terrace were stunning, though I was disappointed that the pool closed at 10 PM. The lack of bell service and some maintenance issues were drawbacks, but overall, the hotel met my expectations.

Rooms

7.0

My room was generally comfortable with clean linens, but the lighting was quite poor, and a few fixtures didn't work. I also had some issues with the bathroom facilities during my stay.

Service

9.0

The staff was friendly and very accommodating, especially Marvin at the front desk who went above and beyond to ensure my stay was pleasant.

Location

10.0

The hotel's location was fantastic, providing easy access to local attractions, shops, and restaurants, making it quite convenient for my needs.

Dining

7.0

Room service was good but on the pricier side for what I received. I did enjoy the quality of the food when I ordered during my stay.

Facilities

8.0

The pool area was beautiful and a great place to relax, although I wished it had later hours. The fitness center was impressive and well-equipped.

Richard

United States of America, February 2025

5.6/10

My stay at The Westin Pasadena had some ups and downs. The hotel itself is beautiful and the beds are incredibly comfy, which was definitely a highlight. However, the service left a bit to be desired, especially during check-out. Overall, while there were some frustrations, I enjoyed the location and amenities.

Rooms

5.0

The room was clean and had the Westin Heavenly Bed, but I faced a couple of quirks, like poor lighting and an awkward setup for the thermostat. Also, I didn’t appreciate the lack of basic amenities like a blow dryer and sufficient towels.

Service

5.0

While staff interactions were generally friendly, I experienced a frustrating situation at check-out. The attendant took forever to process my departure and didn’t seem to pay attention.

Location

8.0

The hotel is centrally located with easy access to local shops and attractions, which made exploring Pasadena super convenient.

Dining

5.0

I ordered room service, and while the quality of food was decent, the presentation was underwhelming with everything just stuffed into a paper bag.

Facilities

6.0

The fitness center was well-equipped, and the outdoor heated pool looked inviting. However, I faced some issues with the bathroom, like a leak, which was a bit annoying.

Fred

United States of America, December 2024

5.0/10

I had a decent stay at The Westin Pasadena, enjoying its clean facilities and great central location. However, I faced some issues, including an outdated bathroom and a long wait for room service. Overall, it’s a nice hotel with comfortable beds, but there are areas that could use improvement. 🌟

Rooms

6.0

My room was clean and comfortable, but the outdated bathroom was a letdown. I was hoping for a renovated space, but sadly I didn't get one. The bed itself was heavenly, though!

Service

6.0

While the staff were friendly and responsive, I experienced some inefficiencies, especially with the room service, which took quite a long time. The valet service was quick, but the communication could have been better.

Location

8.0

The location was a major plus. I loved being within walking distance to many restaurants and shops around Colorado Blvd. It really enhanced my experience in Pasadena. ☕️

Dining

5.0

Breakfast was a hit, thanks to the great service, but the food at the restaurant left much to be desired. The meals, like the Huevos Rancheros, missed the mark on flavor.

Facilities

6.0

The hotel offered nice amenities, like a pool area that looked great for relaxation. However, the common areas felt a bit worn down, and there were issues with room service efficiency.

Mark

United States of America, November 2024

6.2/10

I had a mixed experience at The Westin Pasadena. While the location was fantastic and the staff were friendly and accommodating, I faced significant issues with the room amenities and room service. Overall, I appreciated the central proximity to local attractions, but the service failed to meet expectations. 🌆😓

Rooms

5.0

The room was clean but I encountered several problems, including a broken shower faucet and ineffective air conditioning, which was frustrating.

Service

5.0

While most staff members were polite and eager to help, I struggled with room service that delivered my meal incorrectly and the slow response from the front desk when I reported the issues in my room.

Location

8.0

The location of the hotel was excellent, with easy access to shops, restaurants, and historical sites, making it convenient for exploring Pasadena.

Dining

5.0

The dining experience was disappointing; the in-house restaurant was understaffed, leading to long wait times for breakfast. The food did not meet my expectations for a hotel of this caliber.

Facilities

5.0

The hotel offers various amenities, but my experience highlighted issues such as poorly functioning lighting in the room and limited bathroom amenities.